Home of the SSCA® SIP Training
and Certification service
“Mitel 'SIP Center of Excellence' is pleased to announce that it fully supports and endorses The SIP School and the SSCA” Anshu Prasad, Mitel
“Having a Wiki with this information seems quite helpful” Henning, Columbia University
“This is a great idea based on the discussions I end up having with co-workers about protocols and the different implementations based on the RFC's” Alan, 3Com.
“I can fully endorse 'The SIP School' and the SSCA certification program” Paul Gorrigan, Panasonic.
“Your course was amazing” Hugo, Dataphone Mexico
“We had a conversation and will be providing a Link and Endorsement in the SIP Training section of our Training page” Scott Beer, Ingate.
“I am going through my training. I have to say this is EXCELLENT stuff. I am amazed at the superior quality of this training and in depth information” Brian Tinsley, x5solutions.
“I like what you are offering a lot!!!” Davy, Trinity Convergence.
“My trainers felt that the SIP training was excellent and included all the material that we would normally design into an ILT course” Julian, Siemens.
“I found the SIP training very informative and it has given me a good understanding of how SIP works which is what I was looking for” Patrick, Totalcomm.
“The SIP training was comprehensive and informative, I like the interactive web format and your delivery and style was very good” Martin, Support Span.
“Lots' of good info (even as revision for what I should already know)” Dave, Affiniti
“Fantastic” Roy, Time4Lime
“By far this course is way ahead of the Nortel offering” Tim, Bell Canada
“I did find the training awesome, it helped a lot covering many topics” Kenny, Fulton Communications
“Having just completed the SIP training, I must say that I am VERY HAPPY with the training that was provided by your school” Joe, Avaya
“The training is very helpful and detailed. I can not think of anything negative” Larry, TDS Telecom
“I have to say that this was the best, most informative networking class that I have taken to date” Eric, Marconet
“The SIP Mitel Style course was very informative and I have recommended it to others” Chris, Marconet
“Classes (online) were awesome. They were easy to follow and full of great information” Kent, Hyde Telecom
“Detailed and easy to follow ” Mike, Ottawa-Carleton District School Board
“The SIP School is an excellent resource that I personally recommend.” Alan Percy, AudioCodes
“The course was excellent” José Luis, Telssa - Nicaragua
“Your product is amazing” Amir - Memorial Hospital, Colorado Springs
“The depth and breadth of the course is fantastic, I now know what SIP is all about ” Yazeed, iTALTEL ARABIA
“There are many books and courses, but I found nothing comparable.” Daniel, Telekom & Netzwerk AG
“I think the course is great” Ralph, Office of State Finance - Oklahoma City
“I think that anyone dealing with SIP, should have this [SSCA®] certification, as a way to prove they know what they’re talking about.” David, Brand Electric
“The sip school course I completed was the most indepth, complete coverage course that I have taken on a subject” Steve, MTS Allstream
Login - to access your courses
  Forgotten Password?
Home Your Courses Course Catalog Buy a Course Industry Support Sales & Marketing Centre Wiki and Directory News Videos and Podcasts About Us Contact Blog

Vocale Terms and Conditions

Please review these Site Terms of Use, which govern your use and purchase of products from our Site. By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms then please do not use this Site. Vocale Ltd controls and operates this Site from its offices within the United Kingdom. The laws of England and Wales govern claims relating to, including the use of, this Site and the materials contained herein. If you choose to access this Site from another location, you do so on your own initiative and are responsible for compliance with applicable local laws. The terms and conditions listed below are for business customers. We do not have consumer terms and conditions, as these are determined by specific legislation, the Sale of Goods Act 1979, the Sale and Supply of Goods Act 1994, and the Unfair Contract Terms Act 1977.

Definitions

In these terms and conditions:

  1. 'Company’ means Vocale Ltd
  2. ‘The SIP School’ means the SIP training service provided by vocale Ltd
  3. ‘SSCA’ means 'SIP School Certified Associate' related to the SIP training service provided by vocale Ltd
  4. ‘Products’ means courseware or other training products provided by the Company to the Customer for IT training;
  5. ‘Customer’ means a customer ordering Courseware or other Vocale Ltd products;
  6. ‘Resources’ means electronic or printed content or media that may be supplied by the Company and used by the Customer to facilitate the delivery of a training course.
  7. 'License' means access to an online training course or test for a period of time.


Vocale Ltd – 'Online' courses - Training Terms and Conditions

Ordering

Orders can be made on line using a credit card to complete payment. Following a successful payment transaction a logon-id and password for access will be issued to the email address of the person named in the order form. The Company can accept no responsibility for any delay in delivery. All orders are accepted subject to these terms and conditions.

Licenses and access period

All training courses are accessible after purchasing a relevant 'license'.  The period that the 'access' license is valid for is always 12 months unless specified in the 'information' popup next to the course name on The SIP School's 'purchase' page.  If a license is purchased for the SSCA certification, then the exam is accessible for 12 months from the purchase date and the student has to 12 months to use the 3 available attempts.  If 12 months expires and (for example) only 2 attempts have been made, the 3rd attempt within that license is lost.

Please read the description of courses before you make a purchase as no refunds will be made
if purchases are made in error.  Also, the SSCA Certification license that is available without
training modules will not be refundable if a subsequent purchase is made for SIP Training that
‘includes’ the SSCA Certification option.

Invoicing

Products shall be provided at the Company’s current price list at the date of ordering. All prices quoted shall be exclusive of Value Added Tax, applicable local sales tax and carriage, unless otherwise expressly stated on the on-line ordering form. The Company shall issue receipts automatically to the Customer.

Changes

The Company reserves the right to change the content of the Products.

Errors and omissions, liability

The Company will assume no responsibility for any errors or omissions within the Products that it supplies. Without prejudice to these terms and conditions, the Company’s sole liability is to supply the Products that the Customer has ordered. The Company shall have no liability and the Customer shall indemnify the Company and keep it indemnified against any claims, costs or expenses which may be made against or incurred by the Company in respect of any death of or injury to any person using the Products.

In no event shall Vocale Ltd have any liability whatsoever to the Customer or any third party for any loss of revenue, profit, data or goodwill or for any incidental special (consequential) loss or damage arising from the use of Vocale Ltd products.

Conditions

The ordering of Products implies acceptance of these terms and conditions, which supersede in their entirety, any condition contained in any purchase order or other documentation, which the Customer may issue. These terms and conditions supersede any already published pertaining to the provision of any Products by the Company.

Warranty and Liability

The customer accepts that it is their responsibility to verify that the courses are suitable for the requirements of the delegate(s) attending a particular course and that the delegate(s) has the necessary level of competence to be able to achieve the objectives of the course.

If the location of the course is provided by Vocale Ltd, then Vocale Ltd’s liability for loss and damage shall be limited to a claim for damages. The maximum aggregate liability will be the charges for the course out of which the loss or damage has arisen. Vocale Ltd will not be liable for indirect, special or consequential loss (including loss of anticipated profit or data), howsoever arising, even if it has been advised of such potential loss.

If the location of the course is provided by Vocale Ltd. Vocale Ltd will be responsible for death and injury resulting from Vocale Ltd’s negligence when carrying out courses.

Copyright

The copyright and all other intellectual property rights in all course materials shall remain the sole and exclusive property of Vocale Ltd or, in the case of a course developed by a Partner of Vocale Ltd, the Partner's organization. You undertake that you will not copy or permit the photocopying of course materials, nor disclose or permit the disclosure or sell or hire the same to third parties, nor use the same for running your own courses.

This computer based training course is copyright protected and must not be copied, printed or reproduced by any means mechanical, electrical or electronic or stored in any electronic retrieval system without the express written permission of the copyright holder, Vocale Ltd.

Vocale Ltd. believes the content of this course to be accurate however, Vocale Ltd. cannot give any warranty in relation to the course content or accept any liability for any loss which might arise from any errors within it.

Disclaimer of Warranty

Vocale Ltd is providing this Site and its Contents on an "as seen" basis and makes no representations or warranties of any kind, either express or implied, including, without limitation, warranties or conditions of title or implied warranties of merchantability or fitness for a particular purpose, and non-infringement. Although Vocale Ltd believes the Content to be accurate, complete, and current, Vocale Ltd does not represent or warrant that the information accessible on this Site is accurate, complete, or current. Price and availability information is subject to change without notice.

Disclaimer of Liability

In no event shall Vocale Ltd be liable for special, indirect, exemplary, or consequential damages or any damages whatsoever, including but not limited to, loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tortious actions, all arising out of or in connection with the use, copying, or display of the Contents of this Site. In an effort to provide our customers with the most current information, Vocale Ltd will, from time to time, make changes in the Contents and in the products or services described on this Site.

Disclaimer of Technical Support

Vocale Ltd is providing this Site and its Contents on a “No Technical Support” basis. If technical support is required for any reason (including initial setup and configuration of equipment) – this can only be provided by the manufacturers own website or other internet sites and forums.

Intellectual Property

Copyright and all other intellectual property rights in any work created by or for the Company, together with the know-how developed and/or utilised in preparing and/or providing any Course, shall vest in the Company. The Customer’s use of Products shall be by way of a non-exclusive, non-assignable licence only and the Customer shall not make any copies of any such materials for any purpose nor disclose or make them available to any third party.

All Products are supplied to the Customer by the Company on a single copy per student basis; that is, a single copy of a training product, such as an online course with an access login-id and password, must be given to one individual student to keep for themselves and not be retained by the Customer for use with other students , nor photocopied or reproduced in any form without the express written permission of a Vocale Ltd director. The Customer must report to the Company any incidence of a number of students sharing a single copy of the Product and the Company will accordingly charge the full catalogue price for each student sharing a single copy of the Product.

The Company gives no warranty that the provision of any Products shall not infringe any United Kingdom or other letters patent, copyright or other intellectual property rights owned by third parties. The Company shall not be liable to the Customer for any costs, claims, demands, loss or damage relating to the infringement of any copyright or intellectual property rights that may arise from or out of the use thereof by the Customer. In the event of any threat of proceedings being made or action brought against the Customer on the ground of an infringement of such rights the Customer shall immediately inform the Company of the same and shall deliver to the Company all communications in connection therewith and render such assistance as the Company may reasonably require in defence thereof.

Terms of Use Revisions

Vocale Ltd may revise these Terms of Use by updating this posting. You agree that in the event that any portion of these Site Terms of Use is found to be unenforceable, the remainder of these Site Terms of Use shall remain in full force and effect. By using this Site you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound. If part of these terms is found to be unlawful, it shall not affect the validity of the remainder. Errors and omissions excepted.